Need Help? Contact Us
If you need help with account queries, technical issues, payments or general feedback our support team is ready to assist. We can help with registration, deposits, withdrawals and problem resolution, and will point you towards responsible gambling resources if required. Contact us for quick answers, escalation of account-related concerns or any other enquiries and we will do our best to help in a timely and practical way.
| Department | Contact |
|---|---|
| Customer support email | [email protected] (live chat & email, typical response 24 hours) |
| General enquiries email | [email protected] (press and corporate enquiries) |
| Affiliate enquiries email | [email protected] (partnerships) |
| Phone number | +44 20 7946 5821 (Mon-Fri, 09:00-18:00) |
| Working hours | Emails answered 24/7, phone Mon-Fri 09:00-18:00 |
Support via Email
For account issues, document requests or detailed enquiries, email is our preferred contact method. Please send all correspondence to [email protected] with a clear subject line and your up-to-date contact details to avoid delays. This helps RealSpin resolve matters faster; if you need a follow-up, a member of the Real Spin team will contact you explaining next steps.
Submit Your Inquiry
Contact RealSpin support Name Email Message Send message Prefer to email Real Spin directly? Use [email protected]. We aim to reply as soon as possible.Response Time
Our support team aims to reply promptly. Most enquiries are answered within one business day. Simple account and payment questions are usually resolved quickly, while complex checks, KYC or security reviews may take several days depending on the issue and required documentation. If you need faster help, include account details and a clear description so our team can prioritise your request.
Feedback
We’d love to hear from you. Share feedback, suggestions or ideas to help improve RealSpin. Every message is read by our team and used to refine the site, promotions and overall player experience. Tell us what you like, what could be better, or any bugs you spot. Your input is reviewed carefully and helps shape future updates for everyone.